fb71 Privacy Policy — How We Handle Your Personal Data

1.1 This Privacy Policy ("Policy") describes how fb71 ("we", "us", "our", "the Platform") collects, processes, stores, and protects the personal data of individuals ("you", "the Player", "the User") who access or use the fb71.ws website and associated services.

1.2 fb71 is committed to safeguarding the privacy of all players. We recognise that the personal information you provide to us is private, and we take our responsibilities regarding its protection seriously. This Policy sets out the principles and procedures we follow to ensure your data is handled lawfully, fairly, and transparently.

1.3 This Policy should be read in conjunction with the fb71 Terms and Conditions, which are incorporated herein by reference. In the event of any conflict between this Policy and the Terms and Conditions regarding data handling, this Policy shall take precedence.

1.4 This Policy applies to all players registered on fb71.ws, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other locations across Bangladesh.

2.1 For the purposes of this Privacy Policy, fb71 acts as the data controller in respect of all personal data collected from players through the fb71.ws platform. As data controller, fb71 determines the purposes and means of processing your personal data.

2.2 If you have any questions about how fb71 processes your personal data, or wish to exercise any of the rights described in Section 10 of this Policy, please contact us at: [email protected]

2.3 fb71 may appoint data processors — third-party service providers who process personal data on our behalf and under our instruction — for specific operational purposes such as payment processing and identity verification. These relationships are governed by data processing agreements that impose equivalent data protection obligations on those processors.

3.1 fb71 collects the following categories of personal data:

• Identity Data: Full legal name, date of birth, photographic identification (national ID, passport, or driving licence), and any other information required for Know Your Customer (KYC) verification.
• Contact Data: Mobile phone number, email address, and residential address including city and district within Bangladesh.
• Financial Data: Mobile financial service account identifiers (bKash, Nagad, Rocket, Upay), Dutch-Bangla Bank or other bank account details where applicable, deposit and withdrawal transaction records.
• Technical Data: IP address, device fingerprint, browser type and version, operating system, screen resolution, and session activity timestamps.
• Usage Data: Games accessed, bet amounts and outcomes, bonus usage, pages visited, and time spent on specific areas of the platform.
• Communications Data: The content of messages exchanged with fb71 support staff, including live chat, email, and any dispute correspondence.
• Marketing Preferences: Records of your opt-in or opt-out status in relation to promotional communications from fb71.

3.2 fb71 does not collect sensitive personal data such as biometric data, racial or ethnic origin data, political opinions, religious beliefs, or health information, except where age and identity verification expressly requires the examination of such data in a verification document submitted by the player.

4.1 fb71 collects personal data through the following means:

• Direct submission: Information you provide when registering for an account, completing identity verification, making deposits or withdrawal requests, or contacting customer support.
• Automated collection: Technical and usage data collected automatically as you interact with the fb71.ws platform through the use of cookies, server logs, and similar tracking technologies. See Section 7 for details.
• Third-party sources: Identity and address verification data obtained from third-party KYC verification providers where fb71 uses such services to validate player-submitted information.
• Payment providers: Transaction confirmation data received from mobile financial service providers including bKash, Nagad, Rocket, and Upay when you make a deposit or withdrawal.

4.2 You are not obligated to provide all requested data; however, failure to provide data that is required for registration, verification, or payment processing may result in fb71 being unable to open or maintain your account or process your transactions.

5.1 fb71 uses your personal data for the following purposes:

• Account management: To create and maintain your player account, authenticate your identity at login, and manage account security.
• Transaction processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer, and to maintain accurate financial records.
• Identity verification: To verify your age (21+ requirement) and identity in accordance with responsible gaming obligations and fraud prevention procedures.
• Customer support: To respond to your enquiries, resolve disputes, and provide 24/7 English-language support via email.
• Responsible gaming: To monitor player activity for signs of problem gambling, to enforce deposit limits and self-exclusion requests, and to fulfil our duty of care to all players.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, bonus abuse, and other prohibited activities.
• Platform improvement: To analyse usage patterns and player feedback in order to improve game offerings, platform features, and overall user experience.
• Marketing communications: To send you relevant promotional offers, bonus announcements, and platform news — but only where you have provided your consent to receive such communications.
• Legal compliance: To comply with applicable legal obligations including anti-money laundering (AML) requirements and record-keeping obligations.

5.2 fb71 will not use your personal data for purposes that are incompatible with those stated above without first obtaining your explicit consent or where otherwise required by law.

6.1 fb71 does not sell, rent, or trade your personal data to third parties for their own commercial marketing purposes. We share your personal data only in the following limited circumstances:

• Payment processors: We share financial transaction data with mobile financial service providers (bKash, Nagad, Rocket, Upay) and banking partners as necessary to process deposits and withdrawals.
• Identity verification providers: We may share identity documents and personal information with third-party KYC verification services to validate player age and identity.
• Game providers: Technical session data may be shared with game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) as necessary for game delivery, fairness auditing, and dispute resolution.
• Fraud and security vendors: We may share technical and usage data with fraud detection and cybersecurity service providers to protect the integrity of our platform.
• Legal and regulatory authorities: fb71 may disclose personal data to law enforcement agencies, courts, or regulatory bodies where required to do so by applicable law, legal process, or to protect the safety and rights of fb71 or its players.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of fb71's assets, player data may be transferred to the acquiring entity, subject to equivalent privacy protections.

6.2 All third parties with whom fb71 shares personal data are required to maintain the confidentiality of that data and to use it only for the specific purpose for which it was shared. fb71 does not authorise any third party to use your data for their own independent marketing or commercial purposes.

7.1 fb71.ws uses cookies and similar tracking technologies to enhance your experience on the platform, maintain your login session, and collect analytical data about how players interact with the site.

7.2 We use the following types of cookies:

• Essential cookies: Required for the basic functionality of the platform, including session management, login authentication, and security features. These cookies cannot be disabled without impairing your ability to use the platform.
• Analytical cookies: Used to collect anonymised data about player behaviour on the platform, such as pages visited, time spent, and navigation paths, to help us improve the platform experience.
• Preference cookies: Used to remember your settings and preferences (such as language preference and responsible gaming settings) across sessions.
• Marketing cookies: Used to track the effectiveness of promotional campaigns and, where you have consented, to deliver personalised bonus offers relevant to your gaming activity.

7.3 You may control the use of non-essential cookies through your browser settings. Please note that disabling analytical or preference cookies may affect certain features of the fb71 platform. Essential cookies cannot be disabled as they are required for the platform to function correctly.

7.4 By continuing to use fb71.ws after being presented with our cookie notice, you consent to our use of cookies as described in this section.

8.1 fb71 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations.

8.2 Specifically:

• Active account data: Retained for the duration of your account's existence on the fb71 platform, plus a reasonable period following account closure.
• Financial transaction records: Retained for a minimum of five (5) years following the relevant transaction in accordance with anti-money laundering record-keeping requirements.
• Identity verification documents: Retained for a minimum of five (5) years following account closure or the conclusion of any related dispute or investigation.
• Support and communications records: Retained for a minimum of three (3) years following the resolution of the relevant support interaction or dispute.
• Marketing preference records: Retained for the duration of your account, or until you withdraw consent, whichever is earlier.

8.3 Where retention beyond these periods is required for legal proceedings, regulatory investigations, or the resolution of outstanding disputes, data will be retained until those matters are fully resolved.

8.4 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised so that it can no longer be associated with a specific individual.

9.1 fb71 implements robust technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the fb71.ws platform.
• Encrypted storage of sensitive account credentials and financial data on secure server infrastructure.
• Access controls that restrict internal access to personal data on a strict need-to-know basis.
• Regular security audits and vulnerability assessments of the fb71 platform and its supporting infrastructure.
• Fraud detection systems that monitor for suspicious account activity and unauthorised access attempts in real time.

9.2 While fb71 takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. You acknowledge that the transmission of information over the internet carries inherent risks and that fb71 cannot guarantee the security of data transmitted to or from the platform by means outside our direct control.

9.3 You are responsible for maintaining the confidentiality of your account login credentials. If you believe your account has been compromised, please contact us immediately at [email protected].

10.1 As a player whose personal data is processed by fb71, you have the following rights in relation to that data:

• Right of access: You may request a copy of the personal data fb71 holds about you at any time.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to applicable legal retention obligations.
• Right to restrict processing: You may request that fb71 restricts the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data.
• Right to data portability: You may request that fb71 provides your personal data in a structured, commonly used, and machine-readable format.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.
• Right to object: You may object to the processing of your personal data where that processing is based on fb71's legitimate interests.

10.2 To exercise any of the above rights, please submit a written request to [email protected]. Include your registered username and a clear description of the right you wish to exercise. fb71 will respond to all valid requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it.

10.3 fb71 will not charge a fee for handling rights requests unless the request is manifestly unfounded or excessive, in which case a reasonable administrative fee may be applied.

11.1 fb71 may transfer your personal data to servers and service providers located outside Bangladesh where this is necessary for the delivery of the platform's services. Such transfers may include data processed by game studios, payment processors, or identity verification providers operating in other jurisdictions.

11.2 Where personal data is transferred internationally, fb71 ensures that adequate safeguards are in place to protect the transferred data, including the use of contractual data protection provisions with all relevant third parties.

11.3 By using the fb71 platform, you acknowledge and consent to the transfer of your personal data to jurisdictions outside Bangladesh as described in this section, subject to the safeguards outlined above.

12.1 The fb71.ws platform may contain references to third-party game providers and payment service partners. While fb71 takes care to work only with reputable partners, we have no control over the privacy practices of third-party websites or services that operate independently of the fb71 platform.

12.2 This Privacy Policy applies solely to data collected and processed by fb71 through the fb71.ws platform. fb71 accepts no responsibility or liability for the privacy practices of any third-party service, and we encourage you to review the privacy policies of any third-party services you interact with separately.

13.1 The fb71 platform is strictly intended for adults aged 21 and above. fb71 does not knowingly collect personal data from any individual under the age of 21. Registration and use of the platform by persons under 21 is strictly prohibited.

13.2 fb71 employs age verification procedures during the account registration and KYC process to prevent underage access. Where fb71 becomes aware or has reasonable grounds to suspect that a player is under the age of 21, that player's account will be suspended immediately, all associated personal data will be deleted, and any funds held in that account will be handled in accordance with applicable legal requirements.

13.3 If you believe that a person under the age of 21 has registered an account on fb71.ws, please notify us immediately at [email protected] so that we may take appropriate action.

14.1 fb71 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform services. The most current version of this Policy will always be available at fb71.ws/privacy-policy.

14.2 Where changes to this Policy are material — meaning they significantly affect how we collect, use, or share your personal data — fb71 will notify registered players by email to their registered email address at least fourteen (14) days before the changes take effect. Your continued use of the fb71 platform after the effective date of any updated Policy constitutes your acceptance of that updated Policy.

14.3 We encourage you to review this Privacy Policy periodically to stay informed about how fb71 protects your personal data. The date of the most recent revision is indicated at the top of this page.

15.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the way fb71 handles your personal data, please contact our data protection team using the details below:

• Email: [email protected]
• Response time: We aim to respond to all privacy-related enquiries within 3 business days (Bangladesh Standard Time, UTC+6).
• Language: All support communications are handled in English.

15.2 fb71 is committed to resolving any privacy concerns you raise in a prompt, fair, and transparent manner. If you are not satisfied with our response, you retain the right to seek further recourse through applicable legal channels.